Shipping Policy

 

DELIVERY

International Delivery

The estimated international delivery time frame is around 7-14 working days. Watches Of will try their best to meet these estimated time frame and it is possible that the order will be delivered earlier or later than expected due to factors of custom clearance, courier service, traffic delays, weather conditions, and so on. Please note that buyers will be responsible for all relevant taxes and duties in their own countries.

*Please note that due to the current Virus situation, there could be a possibility of an additional 7 working days on the estimated international delivery time frame.*

Delivery Notification

Once your order has been shipped out, you will receive a Delivery Notification email - this email contains the details of your order with the tracking number. You may then track your order through the courier website.

Inspection Upon Delivery

When receiving your order you should first inspect the packaging to ensure that it has not been tampered with in any way. If it does appear to be tampered with, you should refuse delivery.

Late Deliveries/Dispatch

Watches Of aims to meet all deliveries on the specified time frame but on rare occasions, there is a possibility of delays and/or our shipping capacity could be overstepped. The delays can sometimes be due to custom clearance, courier service, traffic delays, weather conditions, logistics problems and so on. Should this occur, we will do our very best to take immediate action and take responsibility for the situation by contacting the delivery service to locate your parcel and have it delivered to you as soon as possible. Our customer service will keep you updated and please feel free to contact them for any related issues or questions. You may also contact the delivery service with the tracking number provided to you in your Delivery Notification email.

Lost Deliveries

There will be rare occasions in all delivery services wherein parcels do not arrive in the agreed timescale or they are lost completely. In the case of lost items, we cannot refund orders or send out a replacement until the delivery is confirmed to be lost. This must be confirmed by the delivery courier themselves, and the time period of which the items can be confirmed lost which will take 14 working days to confirm.